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Customer Referrals, Dry BasementBelow are the names and brief comments of past customers who have agreed to be contacted by prospective customers. If you would like their contact information please call our office at 816.741.8500. Pat D. The crew was great. Vern took the time to answer my additional questions. He and the crew displayed confidence and knowledge in everything they did. I know I picked the right company for the job. ------------- Todd S. Great job! We appreciated the extra effort to keep our house clean. ------------- Diana F. Excellent job with everything! ------------- Wayne and Melinda C. The foreman, Vernon, took extra time to answer questions and explain things. Whole crew made us feel comfortable. ------------- Batel and Alexa L. Very helpful crew. Professional. Explained every aspect of job. Very courteous and cleanup was great. Great job! ------------- David and Irene M. Work done as promised in one day. Appreciated the good contact from office at each step of process. ------------- Deborah H. and Pete C.. We were very happy with all the work done, finished product looks great! ------------- Beverly H. Will recommend Dry Basement to someone who needs it. ------------- Frank C. Very professional installation. Good coordination and follw-up before installation by office. ------------- Lawrence and Carole W. Very good job. ------------- Martha P. Your crew was very polite and professional. ------------- Wayne B. Excellent crew - Very well done. ------------- Niacmis H.. Super job! Crew was curtious and very thorough in cleaning. ------------- Payal M. I don't understand construction but everyone did their best to answer my questions in a way understandable to a lay person. ------------- Missy L. Excellent communication and attention to detail. Extremely great service from start to finish. ------------- Roger A. Great work and communication throughout the entire process from estimate to job completion. ------------- Howard K. Hard back-breaking work. Worked outside in heavy rain mixing cement without complaint. Stayed late, 8:00 pm, to get the job done. Great company representatives! ------------- M. Saucerman Excellent - Very professional - Accomodating ------------- E. Rose All three men were very nice. ------------- Blair and Maria W. A good crew of men. They worked continually (except for a short lunch). They were on the job for 12 hours. ------------- Brenda J. The crew were very nice and efficient, and they did an excellent job. ------------- Helen S.. I am very please by the work done by the young men. ------------- Mike H. The crew was professional and made sure the job was done right. ------------- Bruce W. Very proffessional and courteous crew. [They] seemed interested in customer satisfaction, almost a lost trait. Thanks. ------------- Don and Doris Jo L. Cleanup was outstanding. Corrected prior faulty work by another competitor. The first exam was over 1 and 1/2 hours - new to me. ------------- Dennis C. The crew came to work to do a quality job and work. These are the types of employees you want to represent your company. ------------- Francis B. Vernon was foreman. [He] explained the work very well. The crew cleaned up the basement very well. Excellent job. ------------- Todd A. Super crew! They did a great job! ------------- D. Prince Very happy with the results. ------------- J. Jackson They did not waste time. As an employer [myself] it is something I would notice. They also have a professional and pleasant demeanor. ------------- J. Grimes All questions answered and good explanations. ------------- Harold D. They did good work. ------------- Ted and Kathleen P. David Middleton has been especially helpful. Crew was great. ------------- B. Cooper Nice job - courteous workers. ------------- J. Tarwater Give Sal a raise. ------------- R. Drabik Great crew - Anything I asked them to do they did. Were polite and courteous. Had [them] out twice. ------------- C. Cumberford & A. Michael Professional, prompt, pleasant, and great job. Thanks so much. ------------- M. B. Gann Everyone was very professional; however, the crew that came to do the work (Vernon) was great. Good explanation, not pushy, very thorough, very clean! Thanks so much. ------------- L. Cox Excellent job and great employees! Very pleased! ------------- M. & K. Harris The crew were all very polite and were helpful in explaining the process to us. Thank you! ------------ J. A. Nash The job was done in a professional manner with minimal disruption for me or my neighbors. Clean up was great, crew was thorough and timely. ------------- R. E. Williams Pleasant, competent crew, very polite. So far it's been a very good experience. --------------- SOME LETTERS FROM PAST CUSTOMERS May 4, 2002 Sirs: Repair of my foundation was completed on 04/26/02. The work appears to e effective and was accomplished in a very efficient manner. Although our initial discussions were not positive, I feel that since that time your company has extended genuine effort to accommodate and compromise. The effort enabled all parties to reach a mutually satisfying resolution to the problem. I appreciate your commitment, workmanship of your employees and job performance. Your crew was polite, professional, helpful and knowledgeable and made me feel confident that the project would be successful. Thank you for your assistance and I would feel comfortable in recommending your company to my peers. Sincerely,
Dear Dry Basement: We are very satisfied with the excellent work your crew [did] on Tuesday May 11th. The office staff and work crew were courteous and very helpful. They answered all questions graciously. Thank you,
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